Delete Your Account
You can delete your Aman account and the personal data associated with it at any time. There are two ways to do it.
In the app
Open the Aman app → Settings → Privacy & Security → Delete Account, and confirm.
This is the fastest route, and it is available to both parents and drivers.
By email
Send a request to admin@amantransportiq.com from the email address linked to your account, or including the mobile number linked to your account, with the subject "Delete my account".
We will verify the request and confirm by email when it is done.
What gets deleted
- Your name, mobile number, email address and account credentials
- Your notification preferences and device tokens
- Your children's profiles, and the pickup points saved against them
- Your connections to drivers, and your trip and attendance history
Deleting a parent account also removes the child profiles associated with it.
What we keep, and why
- Records we are required by law to retain, for as long as the law requires
- Anonymised or aggregated information that can no longer identify you or your child
- Backups, which are purged on their own cycle within 90 days
How long it takes
Personal data is removed from our live systems within 30 days of a verified request, and from backups within 90 days. We will confirm by email when it is done.
A note for parents. Deleting your Aman account ends your access to tracking and removes your child's profile from Aman. It does not cancel the arrangement you have with your driver or transport operator — speak to them separately.
Contact
AMAN TRANSPORT IQ LLC
55 W 14th St, Ste 101, Helena, MT 59601-3387, United States
admin@amantransportiq.com · +966 59 988 5485
See our Privacy Policy for the full detail on retention and your rights.